"We've purchased 2 bikes from these folks and it's always a pleasure to walk in the door! They are truly happy to see us and not just hoping to sell us something. In no time everybody in the shop was calling us by name. Our "home" dealer is closer by an hour, but we still prefer Wilkins. There is a lot to be said when you\'re dealing with a family-owned dealership." - TW 02/06

"I just purchased a motorcycle from Wilkins and was very impressed by their honesty and integrity.  If anyone has seen a progressive commercial where they give you their competitors rates, this is similar to Wilkins philosophy.  I knew their competitors prices and was ready to disclose to see if they could match someone close to them.  They provided me with the information on how they work and that they wouldn't get into the bidding game. They refused the offer to see what their competitors were selling the same motorcycle for (a little higher at Wilkins).  They knew their staff would take good care of me and my motorcycle and in order to do that they had a fair price.  I thanked them and left to think about this.  The competitor called me several times asking me what I needed to buy the bike.  They were even willing to drop their price again. This to me was desperation.  After speaking with a friend of mine who bought a bike at this competitor, I went back to Wilkins and bought a brand new motorcycle from Barb and John. I paid a little more, but I understand why.  The way I am treated when I walk in the door, you would think I had bought 10 motorcycles from these people.  My friend has been bringing his bike to Wilkins for service and says their technicians are very detail oriented and trained.  They have a customer for life with me and I think my buddy as well." - LI 04/06

"This dealership operates with deceptive sales practices, overpriced $1500 to $2000 over MSRP depending on which model you are interested in. They push Harley financing. Dealership is in turmoil, owned by a partnership of out of State residents who spend little to no time at the dealership. Dealerships GM is partners Son in Law. One of the partners has owned questionable MV dealerships in another state for years. Stay away from this dealer!" - BF 02/06

"I just purchased a new Street Glide at GMHD.  Just did some warranty work on the bike.  They came and picked up my bike, had it for less time than anticipated, and brought it back to me with all the items corrected.  These guys are trying very hard to change the reputation of the dealership.  They matched the price that North End HD in Plattsburgh gave me, and although they are a bit steep on some of their parts, overall the dealership seems to be providing good service and reasonable prices.  Something we've needed in this area for years." - KS 03/06