"Lake Tahoe H-D is a retail outlet for Carson-Tahoe H-D. We sell our bikes a  FCFS. We also off various service and performance specials and free pickup and delivery. We will work on any model and year of H-D. Our dealership is also equipped with a Dynojet 200. We have a great selection of parts and motorclothes and we offer a 5-10% rebate for various local programs ( HOG, New Bike Buyer, Capital Care.) Capital Care is a prepaid maintenance program offered exclusively at C-T H-D." - Carson-Tahoe H-D 12/99

"Broke down in Tahoe one weekend. Because we were from out of town, the service department sent a truck and trailer from Carson City to pick up my bike, me and my wife and then fixed the bike on the spot. Because it was warranty, it didn't cost me a cent. Not even the 60 mile round trip to come and get my bike!!" - MC 8/01

"I made a cross country trip from PA to CA, up the coast and back. I needed to get a rear tire, so I called around and Carson City quoted me a price that was 40 to 50 bucks lower than anyone else. They said, just come on in when you get here. I pulled up and they put me in right away. Two hours later I was ready to go. They even washed my bike and checked brakes and fluids at no additional costs and didn't try to add anything. They were fantastic, highly recommended." - JH 02/05

"Beware! Had terrible experiences in all departments! Horrendous service after the sale by salesman. Service department is mediocre on a good day. Parts dept. does you a huge favor providing overpriced parts, accessories and $35 T-shirts. HOG Chapter is a Joke. They'll never see me there again." - GD 5/01

"I wish there was something nice I could say about this place.  My brand-new tach blows out enroute to Vegas. I take it in the next day and asked about having a diagnosis of the problem, and if they could have it done with a 24-hour turnaround.  I purchased a set of highway pegs and ask that they be taken care of as well. The next day , I'm informed "Sorry, we couldn't get to your bike today, but it's next in line and will be ready tomorrow morning."  The promised morning and day pass without word. Finally, on the day after *that*, I call them, and am told they haven't even started on it.  I inform them that if they don't have it ready within 2 hours, I'm pulling it out of the shop.  Within 40 minutes, they've called to inform me it's done. I pick up the bike.  After paying $50, I'm given a piece of paper saying the tach doesn't work -- nothing substantial as to what is causing the problem.  They also claim they tightened the pegs and didn't charge me for it. So on the 18th, I'm cruising to work and one of the pegs falls off.  Another $50 down the drain, and thankfully my feet didn't go with them.  Apparently tightening the pegs doesn't mean all the bolts holding them on, nor loctite. So I paid $100 for poor workmanship and a say-nothing report they spent less than an hour on, and delivered 3 days late." - KF 01/02

"Recently stopped by dealership twice while visiting Vegas. Huge showroom with excellent selection of bikes (many bikes actually had 2 or even 3 different colors of same bike on display). Also had some custom bikes on display. Sales staff seemed adequately friendly. While their was a fairly good selection of motorclothes and collectibles, staff not personable. Was less-than-impressed with parts/accessories selection given size of store, but staff were friendly enough. Service dept is arranged for observation of work. Has coffee area, kiddie motorcycle rides (just insert 50 cents), store fits Vegas well. I'm glad they're not my local dealer. Been there, seen that, probably wouldn't go back." - KA 05/02

"Unfortunately, this is my hometown dealer! There is much to be desired in the pricing of bikes, merchandise, and service. Not to mention, if you get the right service tech you might get your bike fixed right. Notice I didn't say the first time. I am currently looking out of town for a dealer to sell me a new bike for a reasonable price. If you don't know the owner, then you don't get a good price. I know Las Vegas is a good ole boy town, but this is ridiculous." - AB 07/02

"I was recently on vacation, we decided to take the free shuttle to the HD Dealer just to look around. The place is huge, lots of bikes, new and used, to choose from. Big clothing dept. and quite a few accessories as well. After looking around my wife and I decided it would be really cool to buy my first Harley, for my 30th bday, in Las Vegas and have it shipped home. They had a demo low rider w/ 500 miles on it that I fell in love with and it was even priced very low compared to buying back home in Illinois and waiting 6 months. We talked it over and when we finally decided I went to get the salesman, told him we were ready to do the deal, and he proceeds to sit down in their little "cafe" area and have his lunch. We were both upset and left, only to come back a few hours later. We finally got all the paper work signed and he said the bike would ship Friday morning, this was Thursday afternoon, and it would take a week to get it back to Illinois. We thought this was great and left thinking we'd have it a few days after we got home. Well it didn't ship that Friday. Not until the following Friday actually. Not that we even got a phone call saying so, we had to call and check up on it. Thinking I am going to have to wait another whole week, it shows up Monday afternoon. What a wonderful surprise, right? Wrong again. After receiving the bike, we went to get plates ordered and found out that we didn't have the certificate of origin. Called the dealership, salesman said that doesn't get mailed out till the bike has been received by the customer. He said he'd send it out that day, should take 2 or 3 days. Well, those days came and went, nothing in the mail. Called the dealer, salesman wasn't in, but some head guy in accounting could help. He tells us that takes a couple of weeks to process and I should see it in another week. By this time I almost didn't even want the thing any more. Imagine having your first Harley in the garage and all you can do is look at it! I would never ever buy a bike from this place again, I doubt I'd even go back just too look around. And by the way, the worlds biggest H-D dealership actually means just that, biggest in square footage." - SH 09/02

"Have had nothing but trouble with LVHD (main store on Eastern Ave). This is the last straw. I have a 1999 FXDWG. The cam bearing failed at about 26k. Took it to the dealer, where they checked it out and agreed it was the cam bearing. They ordered the repair kit (took a week), called me a few days after that to say it's ready. I rode it for 150 miles then changed the oil. There were pieces of metal, not shavings, caught on the drain plug. Looked like they didn't even drop the pan. Took the filter off and found several pieces of metal in the oil that escaped from it. Didn't cut the filter in half but I still have it and can. Called the dealer and talked to service manager. He said bring it in they would drop the pan and have a look. They called me the next day to say it was ready. Everything looked fine. I know better. Called MoCo next day. They blew me off. I spent 3 years riding this bike worried the cam would fail and strand me. Now I have to spend another year and a half worried a piece of metal might do more damage. Year and half it will be paid for. $36 thousand dollars for a piece of crap HD. Never again!!! My wife wants a Sportster. We will be going out of state for that. My next bike will be an Indian, if they survive." - RP 10/02

"I bought a new Superglide IN Jan 05. Got conned into buying the vip program. Free pickup and delivery for service 10 percent off parts. Took it in for first service and had them do stage one air cleaner rejet. Cost me 450 bucks. Got the bike home discovered they had chipped the clear coat on my tank above carb. Clutch cable holder on frame was broke had ask them to fix it and they had put a zip tie on it. On next scheduled service I called their other store on Tropicana. They lie to me said they couldn't pick my bike up and would not honor the vip program. I didn't want to take it back to the eastern and Sahara store. I ended up calling them and they picked it up. I complained about the chip in the tank and the zip tie so they fixed both. Bought chrome battery cover and coil cover wouldn't honor vip card. Had to pay top price. Bought windshield today got home no hardware just 4 clamps and windshield. Called shop talked to manager of parts said he would ship missing parts and instructions or I had to come get them. I live a hour and a half away ,ask if I would be reimbursed gas he said no. Price on bike on floor was 13,080. Ended up being over 15,000 by the time all the tack on stuff they add to it. They love to see you coming treat you like a king sell you the bike and then your history you gotta push to get what you need . I got my ten percent discount on my windshield today. No more Las Vegas Hd for me. I was warned buy many should have listened." - DP 10/05

"While touring north from San Diego in mid October I had prearranged the 1000 mile service at Reno HD for my '04 FXD. Time was tight so when they opened at 0800 I was first in line.  They were to install a windshield also, and promised a 1200 noon pick up time but were to call my cell phone when done/any troubles.  At 1400 I went back to find the service was done at 1130,they couldn't install the windshield (no hardware) and had not called me.  The bike was dripping oil but I assumed it was because they had not cleaned up the mess from changing the oil filter. Time was still tight and it was getting cold! It leaked all the way back to the San Diego area where my local dealer replaced an O-ring. I contacted Reno HD and they apologized, but that didn't make the ride home any easier. I don't recommend them." - MP 11/04

"This dealership sells at MSRP year round. After 3 Harleys in 3 years I will never buy any place else. There service department is awesome, getting better with every visit. Parts, WOW! so much knowledge its amazing, they even helped a buddy of mine with parts for his Honda VTX 1800." - SG 12/05